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How UroStat Became a Lifeline for Lisa and Verona’s Family

Table of Contents

Table of Contents

The following story is based on an interview with Verona’s grandmother, Lisa S. of Buford, Georgia, and has been edited for clarity and length.

When Lisa first welcomed Verona, her first grandchild, into the world, she knew she was special. “As my first grandchild, she opened a level of love I never thought possible,” Lisa says.

But as Verona grew, Lisa began noticing signs that something was different. Verona’s movements and gestures stood out. She slowly stopped talking, mealtimes became difficult, and everyday routines became harder to manage. When Verona was 18 months old, her doctor first mentioned autism.

“I was terrified,” Lisa says. “I felt a mix of fear and confusion.” After more appointments and a referral to a pediatric psychologist, Verona was officially diagnosed with autism at age two. For families noticing similar signs, the CDC offers a helpful guide to the early signs and symptoms of autism: https://www.cdc.gov/autism/signs-symptoms/.

For Lisa, the diagnosis brought a whirlwind of emotions. There were therapy appointments, questions, paperwork, and constant worry about whether she was doing enough. Verona began speech therapy, occupational therapy, and ABA. Lisa spent her days trying to stay strong while helping her granddaughter get the support she needed.

“There were moments I felt utterly alone and ready to give up,” she says. Still, Lisa kept going.

Finding Support in an Unexpected Place

One day, while chatting in an autism support group on Facebook, another parent mentioned UroStat Healthcare.

At first, Lisa was hesitant.

“I thought it might be a scam,” she admits. “It sounded too good to be true.”

Like many families, Lisa was trying to make ends meet on a fixed income. The cost of diapers, wipes, and other daily necessities added up quickly.

After speaking with the UroStat team and learning that Verona qualified through Medicaid, Lisa decided to give it a try.

That decision changed everything.

A Lifeline for Everyday Care

Today, Verona’s family receives diapers, wipes, and pads through UroStat Healthcare every month. For Lisa, the biggest difference has not just been the supplies themselves. It has been a source of peace of mind.

Before finding UroStat, the cost of daily necessities added up quickly. On a fixed income, every extra expense felt overwhelming. “Receiving help from UroStat has been the biggest blessing and lifesaver for our family,” Lisa says. Without the extra support, she says her family could not have afforded everything Verona needed.

UroStat handles the details, from helping verify Medicaid coverage to making sure supplies arrive on time each month. Lisa says the team checks in regularly and helps take the stress out of remembering to reorder.

“The staff is friendly, they stay on top of orders, and they make sure we have everything we need,” she says. For families balancing therapies, school, work, and caregiving, that kind of support can make all the difference.

More Than Supplies

For Lisa, the quality of the products has mattered just as much as the convenience.

“Every product is made with keeping your child’s skin in mind,” she says. “The diapers, wipes, and pads are outstanding.”

She says Verona has not had issues with diaper rash or leaking, which has brought even more peace of mind. Most of all, Lisa hopes other families know they do not have to do this alone.

“Through reading, therapy, and the support of friends, I learned that it takes a village,” she says. “It is not just a cliché. It is a necessity.”

Today, Verona is nearly seven years old. Lisa describes her as smart, beautiful, and full of potential. And thanks to the support around her, Verona continues to thrive.

“I am so proud I pushed forward for Verona.”

You’re Not Alone

If your child has autism or another special need and your family needs help getting diapers, wipes, pads, catheter supplies, or other medical essentials through Medicaid, UroStat Healthcare may be able to help.

Our team is here to answer your questions, verify your coverage, and make the process simple.

Because every family deserves support, and every child deserves the care they need.

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