Last Updated: June 2026

Welcome to UroStat Healthcare. These Terms and Conditions (“Terms”) govern your use of urostathealthcare.com, urostatcares.com, and any related services offered by UroStat Healthcare (“we,” “our,” or “us”). By accessing or using our websites, you agree to be bound by these Terms.

1. Overview

UroStat Healthcare provides home delivery of medical supplies for pediatric and adult patients, including incontinence, urological, diabetic, and related healthcare products. These Terms apply to all site visitors, patients, caregivers, healthcare professionals, and other users who interact with our websites or services.

2. Use of Services

You agree to use our websites and services only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that any information you provide is accurate, complete, and current.

3. Medical Disclaimer

Our websites do not provide medical advice. Any information provided on our websites is for educational and informational purposes only and should not be considered medical advice, diagnosis, or treatment. Always consult a licensed healthcare professional regarding medical concerns or treatment decisions.

4. Orders and Insurance

All product orders are subject to verification of eligibility, insurance coverage, physician documentation, and other applicable requirements. UroStat Healthcare reserves the right to refuse, delay, or cancel any order that cannot be verified, approved, or fulfilled. Coverage, quantities, and product availability may vary based on insurance plans, state regulations, and medical necessity requirements.

5. Delivery and Returns

We strive to process and deliver orders promptly. Delivery timelines may vary based on product availability, insurance approval, physician documentation, and shipping conditions. Due to the nature of medical products, returns and exchanges are subject to applicable laws, manufacturer requirements, and UroStat Healthcare policies. Please contact us regarding any damaged, defective, or incorrect shipments.

6. Privacy and Protected Health Information

Your use of our websites is governed by our Privacy Policy, which explains how we collect, use, and protect your information. Certain information submitted through our websites may be considered protected health information (PHI). UroStat Healthcare handles patient information in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

By using our websites, you consent to the collection and use of information as described in our Privacy Policy.

7. SMS and Electronic Communications

If you voluntarily provide your phone number, email address, or other contact information, you consent to receive communications from UroStat Healthcare regarding your inquiries, orders, services, account information, and patient support.

Message and data rates may apply. Consent to receive communications is not a condition of purchase.

8. Intellectual Property

All content on these websites, including text, graphics, logos, images, designs, and other materials, is the property of UroStat Healthcare or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission from UroStat Healthcare.

9. Limitation of Liability

To the fullest extent permitted by law, UroStat Healthcare shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our websites, products, or services.

We do not guarantee that our websites will be uninterrupted, secure, error-free, or free from viruses or other harmful components.

10. Website Content Disclaimer

Information provided on our websites is intended for general informational purposes only. While we strive to keep information accurate and current, we make no warranties regarding the completeness, accuracy, reliability, or availability of any content.

11. Changes to Terms

We may update these Terms at any time without prior notice. Changes become effective when posted on our websites. Continued use of our websites after updates constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles.

13. Contact Information

UroStat Healthcare
Email: service@urostathealthcare.com
Websites:

• urostathealthcare.com
• urostatcares.com

If you have questions regarding these Terms and Conditions, please contact us using the information above.